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January 10, 2010

IRCTC to sell Airline Tickets soon

It is learnt that IRCTC, India’s top online shopping or transaction website, which is a subsidiary of Indian Railways is planning to launch airline ticket bookings as well. We all know that IRCTC attracts huge amount of traffic for train tickets and this additional service air tickets bookings will only make it even more attractive and more powerful in terms of customer base and transactions.

Now we can just book both train tickets as well as airline tickets at one place rather than moving around different websites and services to get them. It is worth waiting to see whether IRCTC is going to come up with some better offers for airline ticket bookings as well as on what airlines are it going to target, whether all the private players like Kingfisher, Jet Airways, GoIndigo, Deccan, GoAir, Paramount, SpiceJet will also be included in their ticket booking system or whether they are only going to target only Air India tickets, i.e., the Indian Government owned airlines service.

Anyway, it would be better if they improve their customer service as well since they are going to cater to the need of a more range of people. It is indeed a long way that IRCTC (Indian Railway Catering and Tourism Corporation) has come from being a catering service to the Indian Railways to become the top most online portal in India.

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